I’m a big advocate of teachers and administrators call parents when kids are doing well — not just when there’s a problem. You can read a post I’ve written titled “Mr. Ferlazzo, I Need My Post-It, Too” to give you one example of the enormous impact a call like that can have on a family.
Another great example can be found in Chris Wejr’s post over at Connected Principals. It’s titled Power of Positivity: The Friday 5. He tells about an effort that he and his vice principal make to call five parents each Friday with positive news. He includes a wonderful “transcript” of one.